Our Most Recent Service Reviews
HVAC repair
I would give 5 stars if the pricing wasn't so outrageous. I'm grateful for the service completed though. Technician was very knowledgeable and made me aware of things I did not know we're awry with the unit. He definitely saved me a headache down the ...road.Read More...
I DO NOT recommend this company. AVOID American Mechanical of Virginia Beach. Very dishonest way of doing business. Initially very courteous and accommodating, but that changes once you've signed the contract. Do NOT buy their service plan, it's ...worthless. They have poorly trained technicians who do not take pride in the work they provide. In my case they misdiagnosed the problem and billed me for the repairs that weren't necessary. Replaced parts that didn't need replacing, simply so they could charge me more. I called American Mechanical, Inc. because of the proximity to my house and the great reviews (their 5 stars reviews are fake). My HVAC unit was about 4 yrs. old. I had to replaced it once they were done "servicing" it. I found out afterward that the cost of the part that needed to be replaced was only $8.20. The cost of parts and labor should have been $100 - $150. Everything else that was done was unnecessary work to the tune of $1,200. Very costly to me and very profitable American Mechanical. My HVAC got damaged because: - since the $8.20 valve was not replaced, AC was running but not moving the air which led to the ice forming on the coil overnight. - when informed about the problem, American Mechanical eventually dispatched an unlicensed HVAC trainee that was performing the repairs unsupervised by their licensed tech, "Manie". - the unlicensed/unsupervised "HVAC Tech" damaged my AC unit by trying to defrost the coils by hammering on it with a tool. When confronted he denied and claimed that the damage was done before hand. Their very lengthy contract stated that I authorized all the work that was performed. I had no recourse. Don't do business with American Mechanical, Inc. of Virginia Beach. You will regret it if you do.Read More...
Just as pleasant and understanding as to my disposition that particular day. The young man was perfect. Knew his job well and explained everything thoughtfully well
My garbage disposal of 21 years, died. I called to scheduled the service on Monday. Raymond came on Tuesday and took care of everything. He was efficient and courteous.
Great group of guys from the inspection of our old unit to the final walk through of our new unit. We will only use this service going forward…
They tried to charge me for no services more money hungry than anything. A simple leak they couldn't detect
The sales tech that came out was short with us when discussing options for repairs and tried to upsell us on services we did not need. He quoted upwards of $33,000 worth of "needed" repairs. He told us we needed a new fan and they charged us $2,500. We ...interviewed 5 other companies after American Mechanical sent their tech out to us and every single one of them told us we spent too much money on the fan. Needless to say, we took our business elsewhere.Read More...
Local Reviews
for Virginia Beach, VA
Karen H.
Thermostat Installation & Repair.
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Thermostat Installation & Repair.
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Backflow Testing.
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Generator Installation.
Karen H.
Pool Deck & Pier Electrical Services.
